We help organizations design and operationalize engagement models that move people from awareness to action, and from action to outcomes.
Who We Are
BigHeart Consulting is a strategy and execution firm focused on engagement and outcome delivery.
We partner with organizations to rethink how they connect with their stakeholders and translate that connection into measurable, sustained impact.
Our approach integrates strategy, technology, and execution, enabling organizations to move from fragmented efforts to coordinated, outcome-driven operating models.
What We Believe
Organizations rarely struggle to define vision and ambition. They struggle to convert vision and ambition into results.
Even where strategic direction is clear, it is often not consistently operationalized:
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Critical work relies on informal coordination.
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Accountability is diffused across functions.
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Performance is measured, but not actively managed.
These are structural issues. We address them at that level.
What We Do
We support leadership across three areas:
1
Strategic Direction
Clarifying priorities, choices, and tradeoffs that define where the organization is going, and what it will and will not do.
Ensuring that strategy is clearly articulated, aligned, and actionable across the organization.
2
Operating Model Design
Determining how the organization must be structured to deliver on its priorities:
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how work is organized
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how decisions are made
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how functions interact
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where accountability sits
3
Execution Alignment
Ensuring the organization can consistently deliver:
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clear ownership of outcomes
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alignment across teams and functions
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visibility into performance
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mechanisms to manage progress and resolve breakdowns
Our Approach
How We Engage
We do not apply a fixed methodology across all situations. Each engagement is shaped by:
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the organization’s context
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the decisions that need to be made
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the constraints that must be addressed
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the level at which change must occur
We bring structure to problems often approached informally.
Where We Focus
We are most effective in situations where:
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execution is not matching intent
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the organization is scaling or transforming
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responsibilities and ownership are unclear
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cross-functional coordination is limiting performance
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leadership needs a clear path from strategy to results
What Distinguishes Us
We focus on how organizations translate strategy into results by:
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addressing the structural drivers of performance
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connecting strategy directly to how the organization operates
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prioritizing clarity over complexity
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focusing on outcomes over activity
The Outcome
Our clients leave with:
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clearer strategic direction
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a defined and aligned way of operating
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leadership alignment on how work gets done
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the ability to execute with consistency
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visibility into operations and performance
Bottom Line
Strategy is only valuable to the extent that it can be executed. We help organizations bridge that gap.
Contact Us
515 North State Street
Chicago, Illinois 60654
+1 (312) 885-7894